Writing effective communcation (write an interoffice memorandum and an e-mail)


Please read all the instructions carefully before proceeding this assignment.   BACKGROUND  Phoenix Advertising, with its main headquarters in Charlotte, North Carolina, serves clients that include banks, insurance companies, and retail chains. You're the vice president of human resources management at Phoenix. You report directly to Gregory S. Forest, the company president. Mr. Forest advises you that in the last month, four clients have complained about the advertising work produced by the Roanoke, Virginia branch of the agency. He reminds you that the clients served from the Roanoke branch are vital to the overall success of Phoenix Advertising.  Mr. Forest also explains the little he has been able to learn about the situation at the branch: In the last three months, two of the top management people-an art director and an account executive-have left the agency. Three of the graphic designers and four of the copywriters are threatening to quit because they feel their creative efforts are being rejected or revised without consultation. They want to be part of a collaborative team, not to simply produce work that the art directors and account executives can alter arbitrarily.  In an attempt to increase revenues, the branch is accepting new clients without evaluating the effects of the new accounts on the current project workload. As a result, without notice or compensation for the additional hours, all salaried employees are required to work long hours several days each week. Employee morale and productivity are declining day by day. PROCESS  PART A: INTEROFFICE MEMORANDUM  STEP 1 Begin by creating facts, figures, and people to flesh out the above background information and your position in the company. The following questions are provided to jumpstart your prewriting, but you must expand on them to brainstorm thoroughly. In addition to listing details, alsofreewrite about the Phoenix Advertising agency and its executive team.  •How large is the agency? How many branches does it have? Where are the branches located?  •What's the company's mission? How does each branch relate to that mission?  •What are the company's primary business goals?  •What do clients need from Phoenix Advertising?  •Who are the people on the executive team (other vice presidents of other departments)? •Who's in charge of the agency's accounts in all the branches? •Who knows about policies for accepting and assigning new accounts?  •Who knows about the policies for collaborative work among account executives, art directors, graphic designers, and copywriters?  •Are any other branches losing clients?  •What are their names and positions?  •What would an organizational chart of your department look like?  •What policies have you established for the agency about overtime for salaried employees? Are branches allowed to have different policies? Under what conditions? •What are the compensation and benefits packages for the positions of art director and account executive at the branch level? Do they depend on the location of the branch and local competitors or is there a general agency package for each position?  STEP 2 After your meeting with Mr. Forest, you realize you need information from other members of the executive team. Using the ABC method, draft one interoffice memo to be sent to the entire executive team. Briefly summarize in one paragraph the situation with the Roanoke Branch. Explain how the situation affects Phoenix Advertising as a company and why it demands immediate attention. In a separate paragraph explain the actions you need different team members to take (who must provide what information). Tell the team when (specific date) and how they should get the information to you (report, e-mail, etc.). Close your memo with an appropriate final line or two. Make sure you copy the president on the memo. PART B: E-MAIL  STEP 1  If necessary, brainstorm further about your department, your staff, and the agency's policies about overtime. STEP 2  Invent e-mail addresses for yourself and another person in your department. Use the company name as the "host" rather than general commercial providers like AOL or Yahoo. Include all necessary components such as the @ symbol.  STEP 3  Using the ABC method, draft an e-mail of three to four paragraphs in which you assign the staff person in charge of payroll to provide you with payroll statements from the Roanoke branch for the last 12 months. Use your own judgment about what, if any, information that person needs to know about the Roanoke situation to complete the task. Include a request for a summary of the agency policies and the branch policies regarding overtime and compensation/ benefits packages. Explain clearly what you need that person to do, the date you need the information, and how you want the person to convey the information to you. Be sure you follow the format of the sample e-mail, using the new content you've written for the assignment. Use a specific subject line formatted in title case. STEP 4  Referring to the evaluation criteria for the exam, revise your work carefully. Check for directness, emphasis, sentence variety, and coherence, making appropriate word choices for your audience and the type of correspondence. Edit grammar, spelling, and punctuation carefully. Read through your revised memo and e-mail backwards, first word by word, then sentence by sentence, and then paragraph by paragraph. _WORD BY WORD._In this way you can locate spelling errors. Be alert you may see the word here in your essay, a correctly spelled word. But also check the words on either side. Did you mean here in terms of location or did you mean the sense of hearing? _SENTENCE BY SENTENCE._By looking at each group of words separately from the context, you can more easily locate run-on sentences or fragments, compare the length and structure of each sentence for variety. Also check the connections between sentences are the coherent? _PARAGRAPH BY PARAGRAPH_.Locate the controlling idea of each paragraph and compare them with your primary focus for the memo and e-mail. Does the paragraph help to develop that focus in some specific way? Compare it with the controlling ideas of the paragraphs before and after it. Do they follow in logical order?  STEP 5  When you’re satisfied with your revisions, type your final memo; begin a new page in the same document for the e-mail. Use Times New Roman, font size 12. Format your document for left justification, and leave a ragged right margin.
Get Unique Answer To This Question Now!

Join over 1.5 Million Students at BEZERN


Only $15 per page

For a COMPLETE and UNIQUE answer to this question
& FREE Chapter Outline and Academic Sources Details

& FREE Step by Step Explanation Attached (for revision) Details

& FREE Plagiarism and Grammar Report Details

& FREE Formatting and UNLIMITED Citations Or References Details

& FREE Unlimited Revisions Details

30% OFF on your First Order!

You will save $5 per page! For large tasks you save more than $50





Still Unsure? Click here to learn more us and how we are working thousands of students like you.

Overview

For the student with the question.

This platform is for the student with the question, whether it is a tough assignment, a topic that they did not understand, a short essay, an exam revision project, a field research project or a dissertation and a capstone project. We are here to make sure that that student leaves with an in-depth comprehension of their subject matter. This is mostly in the form of Question and Answer, a student asks a question, and we guide them through the answer.

Currently, we have over 300 tutors qualified in a wide range of subjects and course units. Each and every of our tutors has been vetted meticulously on the basis of their academic qualifications and tutoring experience. We make sure that each question is assigned to the most qualified tutor in that specific field. The students that we assist have informed us that we are contributing to their progress through various academic institutions globally.

And for all this, we charge $15 per page. The question is, what are you waiting for?

Our Statistics

What You Get

You Get a COMPLETE and UNIQUE answer to your question within your set deadline
You also get a FREE Chapter Outline and Academic Sources See More
You also get a FREE Step by Step Explanation Attached (for revision) See More
You also get a FREE Plagiarism and Grammar Report See More
You also get a FREE Formatting and UNLIMITED Citations Or References See More
You also get a FREE Unlimited Revisions See More

Quality Assurance Measures

"We are what we repeatedly do. Excellence, then, is not an act, but a habit."
- Will Durant

At Bezern, have consistently ensured that our clients get nothing but the best possible services and materials. Our tutors are ardent practitioners of this with over 94% of our clients informing us that they got an A or its equivalent in the work that was handled and guided by our tutors.
In addition, we have a dedicated 15-strong support team who not only liaise with students on live chat, email and phone but also counter-check every paper before delivering it to client. This means that even before you get your work it will have been reviewed more than three times to eliminate any errors.
But that is not all, we also attach a Grammar and Plagiarism report to every sample that is prepared here at Bezern. That way, the students can verify our bold claims of ZERO PLAGIARISM AND PERFECT WORK for themselves. And the Grammar and Plagiarism report is prepared FREE without any extra costs.
In short, by the time you are reviewing the paper you can be sure that the quality of your help is up to the BEZERN standards.

Our Privacy Policy


In regards to the general Bezern site policy on privacy and cookies please refer to the terms and conditions. This section will address privacy regarding order assignment and handling.

Our privacy policy is extremely simple, we do not ask or require any more details other than your email. Even your phone number is optional and remains as such. In addition, all order details and communications between you, your tutor and support staff are managed through your Account ID which is randomly and anonymously assigned to your account and cannot be tied to your person.

In short, we cannot surrender or collect any information that we do not have.

Refund and Money Back Policy

Our Refund and Money Back Policy has already been highlighted in the terms and conditions and therefore this sections will only highlight the refund and money back policy when dealing with academic assistance.
We provide FULL refunds for any undelivered work or works late enough to be considered undelivered. In addition, we offer full refunds for any plagiarism exceeding 30%.
We offer PARTIAL REFUNDS for any late works and any plagiarism exceeding 10% of the total paper.
Despite this we rarely if ever give refunds because we never violate the terms and conditions of our services. We always deliver the paper on time and with a plagiarism report attached so you can rest assured that your paper will be perfect.

See what other Students are saying.

My New Fav Site

These guys are epic, not a single lateness or plagiarism, and they attach the reports. Keep it up guys!

Madelyn

University of King's College

Best price selection

And to imagine I had been paying over $30 per page for poor quality work. Bezern got half the price for double the quality.

Javan

GCU

Good Work

Bezern.com is perfect for me, no more no less


Clara

Phoenix University
*Please note the images used are automatically generated and assigned. We do not request images from our customers for reviews.

See How This Works

Free Subscription

If you spend more than $100 you will get FREE monthly subscription worth $5 per month. This will allow you to access every paper, question, notes, course materials, flashcards and answers that we have in our database for your study and revision.